We’re still here for support

We no longer offer the option to open a credit card with us but if you’re a Journey Card holder or part of Tandem Membership, we’re always happy to help with any questions about your card and services.

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Credit Card FAQ
Discontinuation FAQ

The journey so far

Tandem credit cards have been an important part of the company since the Cashback Card launched in January 2018, the Journey Card came later that year in October and Tandem Membership launched in March 2020. Throughout this time, our coloured cards have travelled with our customers across the world.

216

Countries travelled

11,702,962

Transactions made

A big decision to make

Offering a broad range of services to our customers is important to us as a company and of course some form of spend card comes as part of that. However, after a lot of customer research and discussion, we’ve made the decision to discontinue our credit card offerings, inclusive of Tandem Membership, and refocus our attention on building the best savings products for our customers to help them with their goals.

One of best things about being a startup is that we can learn quickly, and we aren’t afraid to see when a change needs to be made. We didn’t take this decision lightly though and it doesn’t mean that we won’t reintroduce a spend feature later down the line, it just means we’re working hard on bringing you something new.

One of best things about being a startup is that we can learn quickly, and we aren’t afraid to see when a change needs to be made.

To all our previous credit card holders, thank you for your custom and support. To all our continuing customers and new ones alike, we can’t wait to show you what we have in store.

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