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Notice to customers: Please be aware that following the recent Supreme Court judgment in relation to Motor Finance commissions, Tandem are awaiting further guidance from the Financial Conduct Authority in relation to next steps. All complaints will be progressed in accordance with FCA guidance and timelines, with outcomes expected to be communicated early next year. If you would like to contact us to make a complaint, please email complaints@tandem.co.uk. You are encouraged to keep visiting our website to stay up to date with any further information and guidance as we receive it.
Tandem, the UK's leading greener digital bank, has continued its commitment to evolve and refine its residential mortgage offering and has today announced the launch of it affordability calculator to support intermediaries.
Brokers can now quickly check the maximum loan available in a few, quick simple steps, leading to better and faster lending processes and decisions. The launch comes off the back of direct feedback following Tandem’s engagement with intermediaries.
Roger Morris, Sales and Distribution Director at Tandem, expressed the importance of the bank's collaborative relationship with mortgage advisors, stating: “We’re delighted to launch our the affordability calculator, which will be again help our brokers with better and faster decisions. Created following their feedback, the initial results are overwhelmingly positive – I’m delighted we can listen to them and act quickly to ensure Tandem remains a leader in the market and our proposition continues to develop.”
While a digital bank, Tandem has been keen to evolve its proposition and engage directly with brokers, who remain core to the bank, through its Key Relationship Managers. The bank sees this human element as primary in underpinning its technology and experience.
Benefiting customers’ pockets and the planet, Tandem offers greener ways to save, borrow, spend and share. From low emission motor loans, to lending for greener home improvements, to EPC discount mortgages and green savings, its products make it easier for more people to choose a greener lifestyle – helping save money, whilst reducing carbon footprints.