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FREQUENTLY ASKED QUESTIONS

Motor Finance

Find all there is to know about Tandem Motor Finance. Search our most common questions below, or get in touch with our dedicated team.

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Motor Finance
How does finance work on a car?

Car financing involves obtaining a loan from a lender to purchase a vehicle, which is then repaid over time with added interest and fees. You have the option to finance the entire car's cost or make a down payment and finance the remaining amount. Throughout the loan term, you'll make monthly payments to the lender until the debt is fully settled. During this period, the lender retains ownership of the car's title as collateral, and in the event of loan default, they have the right to repossess the vehicle.

Am I eligible to apply for Tandem Motor Finance?

Any UK resident aged 18 or over can apply for finance for cars that are up to 12 years old. You can apply through any of our approved motor dealers or specialist brokers. If your chosen dealer is not approved by Tandem, we may be able to add them to our growing portfolio of suppliers; ask them to contact us!

Can I settle my Tandem Motor Finance early?

Yes, just contact us and we will provide an early settlement figure.

Is the interest rate fixed?

Yes, we offer fixed interest rates only, so you’ll know exactly what interest is owed on your loan.

Can I apply directly through Tandem?

We offer finance exclusively through approved motor dealers and specialist brokers only. We cannot help finance vehicles purchased privately or directly from an auction.

Can I change my payment date?

Yes, just contact our customer support team.

Will you accept joint applications?

No, we are unable to consider joint applications.

Is my vehicle at risk if I can’t repay the loan?

If you are facing financial difficulties, your vehicle is not at risk – just contact us and we will work with you to find a way forward.

What is a lower emission vehicle?

Typically, the lowest emission cars are Battery Electric Vehicles, followed by hybrid vehicles and then Euro 6 petrol/diesel cars, which improved on the Euro1 – 5 rated cars that preceded them.

How can I check the emissions of a vehicle?

You can find CO2 emissions and tax bands for new and used cars registered after March 1st 2001, by entering their details on the Vehicle Certification Agency (VCA) website or by contacting the manufacturer.

What is a ULEZ or CAZ?

To improve air quality in highly polluted urban areas, some local authorities are introducing clean air zones (CAZ), also known as low emission zones (LEZ), to the UK.

If your car exceeds the emissions standards set for the zone, you may have to pay a charge to enter. London’s Ultra Low Emission Zone (ULEZ) is an existing example of how this might work. ULEZ currently has the strictest emissions standards, so if a car is ULEZ compliant, it should be compliant for clean air zones elsewhere.

How do I know if my car is ULEZ or CAZ compliant?

Petrol cars must meet Euro 4 emissions standards to be ULEZ compliant. Most, if not all, petrol cars registered since January 2006 meet these standards.

Petrol cars that meet Euro 5 and Euro 6 standards are also exempt from paying charges.

Diesel cars must meet Euro 6 standards to be ULEZ compliant. Almost every diesel car registered since September 2015 meets these standards, though some earlier models do too (you can find some ULEZ compliant diesel cars going back to 2012).

Hybrid cars must meet the same standard as petrol or diesel cars, to be ULEZ compliant. So, petrol hybrids (the most common type) must meet Euro 4 standards, and diesel hybrids must meet Euro 6 standards.

All electric cars are ULEZ compliant, as they produce zero tailpipe emissions.

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