Notice to customers: Please be aware that following the recent Supreme Court judgment in relation to Motor Finance commissions, Tandem are awaiting further guidance from the Financial Conduct Authority in relation to next steps. All complaints will be progressed in accordance with FCA guidance and timelines, with outcomes expected to be communicated early next year. If you would like to contact us to make a complaint, please email complaints@tandem.co.uk. You are encouraged to keep visiting our website to stay up to date with any further information and guidance as we receive it.

CONTACT DETAILS

Motor Finance Support

Existing customer queries

Email: motorfinance@tandem.co.uk
Call: : 0191 492 1919

Want to make a payment?

Visit: Online payment portal
Or call: 0203 376 8895

Open times

Mon - Fri:
9.00 -17.00
(excluding bank holidays)

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