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Notice to customers: Please be aware that following the recent Supreme Court judgment in relation to Motor Finance commissions, Tandem are awaiting further guidance from the Financial Conduct Authority in relation to next steps. All complaints will be progressed in accordance with FCA guidance and timelines, with outcomes expected to be communicated early next year. If you would like to contact us to make a complaint, please email complaints@tandem.co.uk. You are encouraged to keep visiting our website to stay up to date with any further information and guidance as we receive it.
MAB advisers will now be able to access Tandem’s first charge residential remortgage and purchase products.
Ben Thompson, Deputy Chief Executive of Mortgage Advice Bureau commented:
“We are delighted to be able to give our advisers access to Tandem Bank and their new residential mortgage range and to work with them to help develop their proposition further so that we can meet the aspirations of even more borrowers in the future.
“With the economic challenges having increased significantly for mortgage borrowers and consumers due to a variety of factors, including the Covid 19 pandemic and current cost of living crisis, the need for more mortgage lenders who can consider and underwrite a wide variety of borrower circumstances, and say, ‘Yes’ to those underserved borrowers has never been greater.”
Ben added, “Tandem brings real expertise and appetite in enabling an increased range of customers to both buy a home and/or refinance existing arrangements whilst doing so in a broker centric manner.”
Roger Morris, Director of Sales and Distribution at Tandem said:
“Tandem Bank is delighted to become part of MAB’s lender panel. We’re looking forward to working with such a diverse and visionary business. Not only does the new relationship give Tandem an opportunity to work with highly motivated and trained brokers in the market, but also a chance to learn more about the challenges facing the intermediary market and provide solutions, as we have with our reimagining of the remortgage process.”