Operations⏐ Careers ⏐ Tandem Bank

Welcome to Tandem’s Operations team, where we keep everything running smoothly. We're here to ensure top-notch service for both lending and savings customers, prioritising their needs above all else. Our focus is on streamlining processes and maintaining the high standards that define Tandem’s success.

We excel in coordinating across departments, implementing innovative solutions, and delivering excellence in every aspect of our work. From customer support to backend processes, we're dedicated to ensuring Tandem operates efficiently and effectively.

Roles within our Operations department typically include:

Collections and Customer Service
Complaints Handling
Quality Assurance
Reconciliations
Operations Training and Competence
Fraud and Financial Crime Prevention
Business Continuity Planning
Operational Resilience
1st Line Controls

CURRENT VACANCIES

Want to join the team?

Take a look at our job openings! If you don’t find the perfect match right now, don’t worry. Just email your CV to recruitment@tandem.co.uk and we’ll keep it on file for future opportunities.

Meet all our teams

Best Places to Work 2024

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Best Places to Work 2024 list.

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CAREERS

Find out how we work

Explore our mission, the values we work by, and meet the amazing teams that make it all happen.

Testimonials

Hear from our people...

The thing I love the most about Tandem is definitely it's people. Since my first day in the Home Loans Lending team to now being a part of the Compliance team, I have felt nothing but support and encouragement from all my colleagues and managers over the years. Even on a bad day I can be sure that if I go into the office, I will be laughing or smiling within a few minutes!

Danielle Culley, Financial Crime Associate

I would recommend Tandem to others because of what they are trying to do with the future of the planet. Everyone kind of needs to band together and Tandem are leading from the front. They are exciting times ahead with the company and hopefully we can continue to make a difference.

Daniel Gray, Senior Credit Risk Analyst

Since transitioning from an Underwriter to an Assistant Management Accountant in Finance, I have learnt so much and feel confident in my career path. I think my experience is an example of how much Tandem values investing in their staff, and I am forever thankful for the opportunity I was awarded.

Aimee Loughlin, Assistant Management Accountant

Tandem is a fantastic place to work. Since joining last year, I've had the opportunity to work across multiple projects with different teams, solving important challenges that deliver value to our customers. There's a real drive to deliver products and services that help people save both their money, and protect the planet, which is an amazing mission to be apart of!

Jack Badley, Business Analyst