Contact Tandem

Home Improvement Loan Support

Existing customer queries

Email: customersupport@tandem.co.uk

Call: 01290 211 495

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Existing GDFC customer queries

Email: customerhelp@gdfcassets.co.uk

Call: 03301 118 098

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Existing Allium customer queries

Email: service@alliummoney.co.uk

Call: 03330 164 057

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New Tandem application queries (Customer and Retailer)

Email: underwritingsupport@tandem.co.uk

Call: 029 2271 1158

Open times

Mon - Fri, 9.00 - 17.00

(excluding bank holidays)

Frequently asked questions

Search our help topics

General

Find answers to general Tandem Bank related queries.

Savings

Find out more about our savings accounts and Tandem app.

Home Loans

Find out more about how to apply and service a Home Loan.

Motor Finance

Find out more about our Motor Finance via used car dealers.

Personal Loans

Find out more about how to pay off your existing Personal Loan.

Loop Money

Find out more about our new money sharing app Loop.

Green Hub

Find out more about our Green Hub tools and partners.

Didn't find what you were looking for?

Head to our FAQs page to find answers to our most common questions, or contact our helpful support teams.

Frequently Asked Questions