Notice to customers: Until further notice, the FCA have put in place a pause in responding to customers complaints about Motor Finance commissions. The pause is currently due to end 4 December 2025. All complaints will be progressed in accordance with FCA guidance and timelines, with outcomes expected to be communicated commencing throughout 2026. If you would like to contact us to make a complaint, please email complaints@tandem.co.uk.Stay up to date with any further information and guidance by visiting https://www.fca.org.uk/consumers/car-finance-complaints