CONTACT DETAILS

Mortgage Support

Existing Tandem mortgage queries

Email: customerservice@tandem.co.uk
Call: 0292 010 3044
To make a payment visit, head to the online payment portal‍ or call 0203 540 0641

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Existing High Net Worth mortgage queries

Email: mortgages@tandem.co.uk
Call: 0292 010 3044

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Existing Bank & Client mortgage queries

Email: mortgagesupport@tandem.co.uk
Call: 029 2009 8211

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Open times

Mon - Fri: 9.00 -17.00
‍(excluding bank holidays)

FAQS

Search our help topics

General

Find answers to general Tandem Bank related queries.

Savings

Find out more about our savings accounts and Tandem app.

Home Loans

Find out more about how to apply and service a Home Loan.

Motor Finance

Find out more about our Motor Finance via used car dealers.

Mortgages

Find out how to acquire and pay off our mortgage products.

Personal Loans

Find out more about how to pay off your existing Personal Loan.

Loop Money

Find out more about our new money sharing app Loop.

Green Hub

Find out more about our Green Hub tools and partners.

Tandem App

Find out more about accessing and using the app.

Didn't find what you were looking for?

Head to our FAQs page to find answers to our most common questions, or contact our helpful support teams.

Frequently Asked Questions