CONTACT DETAILS

Mortgage Support

Existing Tandem mortgage queries

Email: customerservice@tandem.co.uk
Call: 0292 010 3044
To make a payment visit, head to the online payment portal‍

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Existing High Net Worth mortgage queries

Email: mortgages@tandem.co.uk
Call: 0292 010 3044

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Existing Bank & Client mortgage queries

Email: mortgagesupport@tandem.co.uk
Call: 029 2009 8211

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Open times

Mon - Fri: 9.00 -17.00
‍(excluding bank holidays)

FAQS

Search our help topics

General

Find answers to general Tandem Bank related queries.

Green Hub

Find out more about our Green Hub tools and partners.

Home Loans

Find out more about how to apply and service a Home Loan.

Mortgages

Find out how to acquire and pay off our mortgage products.

Motor Finance

Find out more about our Motor Finance via used car dealers.

Personal Loans

Find out more about how to pay off your existing Personal Loan.

Savings

Find out more about our savings accounts and Tandem app.

Tandem App

Find out more about accessing and using the app.

Can’t find what you’re after?

Check out our FAQs for answers to your burning questions, or give our friendly support teams a shout.

Frequently asked questions