Notice to customers: Please be aware that following the recent Supreme Court judgment in relation to Motor Finance commissions, Tandem are awaiting further guidance from the Financial Conduct Authority in relation to next steps. All complaints will be progressed in accordance with FCA guidance and timelines, with outcomes expected to be communicated early next year. If you would like to contact us to make a complaint, please email complaints@tandem.co.uk. You are encouraged to keep visiting our website to stay up to date with any further information and guidance as we receive it.
Email: customerservice@tandem.co.uk
Call: 0292 010 3044
To make a payment visit, head to the online payment portal
Email: mortgages@tandem.co.uk
Call: 0292 010 3044
Email: mortgagesupport@tandem.co.uk
Call: 029 2009 8211
Open times
Mon - Fri: 9.00 -17.00
(excluding bank holidays)