Notice to customers: The FCA has now published its update on the Motor Finance Redress Scheme. We are reviewing the details to understand what this means for customers. All complaints will be progressed in accordance with FCA guidance and timelines, with outcomes expected to be communicated in line with FCA requirements. To make a complaint, please email commissionscomplaints@tandem.co.uk. Stay up to date with any further information and guidance by visiting https://www.fca.org.uk/consumers/car-finance-complaints
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