Can't find what you're after?
Check out our FAQs for answers to your burning questions, or give our friendly support teams a shout.
Notice to customers: The FCA has extended the pause in responding to customers complaints about Motor Finance commissions. Under their current rules, we have until after 31 May 2026 before we need to provide a final response. All complaints will be progressed in accordance with FCA guidance and timelines, with outcomes expected to be communicated in line with the FCA compensation scheme. If you would like to contact us to make a complaint, please email complaints@tandem.co.uk. Stay up to date with any further information and guidance by visiting https://www.fca.org.uk/consumers/car-finance-complaints
Yep, we use cookies too. They help us sweeten your online journey, personalise content, and give us a peek at how you’re moving around our site. Wanna know more? Check out our full Cookie Policy.

Caitlin is one of Tandem’s Green Lifestyle Experts, with a background in hospitality and a love for all things people, content, and community. She’s got a knack for spotting the small, everyday changes that make greener living feel simple and accessible — whether that’s how you shop, travel, or decorate your flat. If you’ve seen it on our socials, Caitlin probably had a hand in it.
Check out our FAQs for answers to your burning questions, or give our friendly support teams a shout.