Notice to customers: The FCA has confirmed an industry-wide scheme to compensate customers who may have been treated unfairly in relation to motor finance commission arrangements. If you used car finance, you may be entitled to compensation. If you have already made a complaint, you do not need to take any further action. We will continue to handle complaints in line with FCA requirements. Please note that parts of the scheme are currently subject to legal challenge, which may delay complaint outcomes and compensation payments.However, customers should not be discouraged from making a complaint.

To make a complaint, please email commissioncomplaints@tandem.co.uk. Stay up to date with any further information and guidance by visiting https://www.fca.org.uk/consumers/car-finance-complaints

More info - Visit Car finance claims | FCA

James Streeter

Your ESG Expert

James is Tandem’s ESG (Environmental, Social & Governance) Expert — he makes sure we walk the talk when it comes to people, planet and purpose. With decades of leading sustainability for global brands, he now brings that know-how to help Tandem (and you) make better choices for the world around us. Less greenwashing, more real change.

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