Notice to customers: The FCA has confirmed an industry-wide scheme to compensate customers who may have been treated unfairly in relation to motor finance commission arrangements. If you used car finance, you may be owed compensation. The FCA recommends that if you have concerns, you should contact your lender directly. If you have already raised a complaint, you do not need to take any further action. We will continue to handle complaints in line with FCA requirements and timelines. Please be aware - this scheme is currently subject to legal challenges. While this may delay complaint outcomes and any compensation payments, customers should not be deterred from raising a complaint.

To make a complaint, please email commissioncomplaints@tandem.co.uk. Stay up to date with any further information and guidance by visiting https://www.fca.org.uk/consumers/car-finance-complaints
More info - Visit Car finance claims | FCA

More info - Visit Car finance claims | FCA

Julian Nutley

Your Greener Home Expert

Julian (or just Jules, if you ask anyone here) is Tandem’s Greener Home Expert. He’s spent years helping people across the UK upgrade their homes to be warmer, greener, and cheaper to run. As MD of Home Improvement Loans, he works with many leading businesses in the industry to make things like solar panels actually doable. His goal? Cut your bills, shrink your carbon footprint, and make home improvements less of a faff.

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