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Notice to customers: The FCA has now published its update on the Motor Finance Redress Scheme. We are reviewing the details to understand what this means for customers. All complaints will be progressed in accordance with FCA guidance and timelines, with outcomes expected to be communicated in line with FCA requirements. To make a complaint, please email commissioncomplaints@tandem.co.uk. Stay up to date with any further information and guidance by visiting https://www.fca.org.uk/consumers/car-finance-complaints
More info - Visit Car finance claims | FCA
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Julian (or just Jules, if you ask anyone here) is Tandem’s Greener Home Expert. He’s spent years helping people across the UK upgrade their homes to be warmer, greener, and cheaper to run. As MD of Home Improvement Loans, he works with many leading businesses in the industry to make things like solar panels actually doable. His goal? Cut your bills, shrink your carbon footprint, and make home improvements less of a faff.
Check out our FAQs for answers to your burning questions, or give our friendly support teams a shout.